Carole’s insurance career started in 1985 at Sun Alliance as a Commercial Property Underwriter, also providing underwriting support for the Casualty, Packages and Multi-Risks teams. Carole then switched roles to split her time between Liability underwriting and staff training. In 2005, Carole joined Saturn Professional Risks (now absorbed into RSA) working in the policy administration team and providing underwriting support and credit control.

Carole joined Manchester Underwriting in March 2010, having responsibility for office finance and credit control.