Manchester Underwriting Management

Who are we?

Manchester Underwriting Agencies Limited and its wholly owned subsidiary Manchester Underwriting Management Limited (MUM) have been acquired by Pen Underwriting, as announced on 4 October 2021. You can find out about our people by checking our team page, and learn more about Pen Underwriting here.

Where are we coming from?

MUM has a team of truly experienced underwriters. This experience is real, not just marketing froth. Our top people have run both brokers and insurers. All our underwriters have broker and client-facing experience and our depth of knowledge across a range of professions is hard to beat.

Where are we going?

MUM’s endeavour is to be market-leading in every class of business that we write. That means:

  • Delivering first-class products in a first-class manner
  • Free thinking underwriters – our underwriters are flexible and responsible. We will do deals for the right business and walk away from trouble
  • Solutions not problems – we understand a broker’s job. We won’t waste your time asking pedantic questions that don’t make a difference
  • If you need a special wording or have a quality scheme opportunity, we can make it happen fast. Our focus is on writing quality business without the fuss
  • We will talk straight, knowledgeably, and will deliver what we promise with integrity.

About MUA

Manchester Underwriting Agencies Limited owns the majority of MUM’s issued share capital. We are developing a specialty insurance business across a number of lines of insurance.

If you feel that we should talk and want a refreshing environment in which to grow and share in the fruits of your labour then contact Charles Manchester.

We are interested in:

  • Top-quality people who share our vision and who are capable of helping us to develop either our existing lines of business or to enter new or complementary lines where we can add and build real value. People might join our existing team or we might help them build a business within our group – it all depends on their situation.
      • Quality businesses – great businesses will thrive in our group. We have neither the inclination nor the time to fix troubled companies.
      • Accretive, complementary, or non-correlating – we are interested in acquiring businesses that can help us grow what we have, complement our existing offering, or even enter new areas.
      • Books of business – we are interested in acquiring the renewal rights to books of business that would be accretive to our current product lines acquiring businesses. These are our criteria:
Manchester Underwriting Agencies

Management Team

Charles Manchester
CEO

Charles Manchester

Charles, our CEO, has over 35 years’ insurance experience, both broking and with insurers. In 1997, Charles founded Dickson Manchester & Co, the wholesale Lloyd’s Broker and underwriting operation that he sold to HCC in 2003, later becoming CEO of HCC’s UK insurance companies, HCC International and Houston Casualty Company’s UK branch, as well as Active Underwriter of its Lloyd’s syndicates.

Charles left HCC at the end of 2008, enjoying a year’s sabbatical before rejoining the market with Manchester Underwriting Management Limited. In 2016 Charles Manchester became Chairman of the MGA Association.

Tel: 01494 770700
DDL: 01494 770709
charles.manchester@manchesterunderwriting.com

Richard Webb
Director

Richard Webb

Richard has over 30 years’ insurance experience and started his career with General Accident. In 2000, Richard moved to Hiscox Insurance Company where he took on responsibility for establishing the London Branch writing professional indemnity, commercial and high value household insurances.

During 2004, Richard moved to HCC International as a Director of the Professional Indemnity Division. In 2008, he took on the role of Head of Marketing & Broker Development working with all underwriting divisions of HCC International, before joining Manchester Underwriting Management in 2010, where he is the director with responsibility for Claims and for Marketing and Broker Development.

Tel: 01494 770700
DDL: 01494 781113
richard.webb@manchesterunderwriting.com

David Eynon
Director

David Eynon

David has over 25 years experience in the Financial and Special lines area holding senior roles in the London market, in Lloyd’s with R E Brown and Others syndicate 702 and D J Newman syndicate 1218, where he was the Deputy Underwriter; and in the company market, initially with AIG and more latterly QBE as Head of Speciality Lines (Comprising Professional Indemnity, Management Liability, Crime, Product Recall and Crisis Management, International Property and Bloodstock), and as a board director of QBE Insurance (Europe) Ltd. David joined Sagicor Syndicate 1206 in 2007 to head the Special Lines Division before joining MUM in 2012 where he heads up the London Market underwriting operation.

Tel: +44(0)20 7256 3700
DDL: +44(0)20 7256 3701
david.eynon@manchesterunderwriting.com

Sachin Gupta
Director

Sachin Gupta

After completing his master’s in International Finance at Leeds University, Sachin began his insurance career at Afro-Asian Insurance Services in 2004, during which time he developed a thorough understanding of reinsurance and international broking.
In 2007, Sachin joined Royal & Sun Alliance (now RSA) as an underwriter handling a wide variety of professional and financial risks.

Sachin joined the underwriting team at Manchester Underwriting in February 2010.

Tel: 01494 770700
DDL: 01494 770704
sachin.gupta@manchesterunderwriting.com

Matthew Greene
Senior Underwriter

Matthew Greene

After graduating with a degree in Economics from Sheffield University in 2007, Matthew joined Markel as a Development Underwriter in the same year. Having built some solid relationships within the Bristol market, he took a Senior Trading Underwriter role with Zurich in November 2011. In the final year of his time there he became the main UK referral point for PI.
Matthew joined Manchester Underwriting Management in July of 2018, as a Senior Underwriter in the Bristol Office.

Tel: 0117 428 6380
matthew.greene@manchesterunderwriting.com

Nick Mazur
Senior Underwriter

Nick Mazur

Nick started his insurance career with Saturn Professional Risks in 2001, after studying Mathematics and Accounting at the University of Kent. Nick wrote Professional Indemnity insurance for a wide variety of professions in his nine years with Saturn (which had been absorbed into RSA by the time he left).
Nick joined the underwriting team at Manchester Underwriting in February 2010.

Tel: 01494 770700
DDL: 01494 770705
nick.mazur@manchesterunderwriting.com

Oliver Dallimore
Senior Underwriter

Oliver Dallimore

Oliver has over 6 years’ insurance experience, which started after graduating university and starting work Prime Professions as an Account Executive, placing PI across all professions. In 2012, Oliver joined Senior Wright Indemnity Limited as a new business PI Account Handler before joining a Lloyds’ backed MGA as an underwriter in 2013.
Oliver joined the underwriting team at Manchester Underwriting Management in September 2014.

Tel: 020 7929 3413
DDL: 020 7933 9362
oliver.dallimore@manchesterunderwriting.com

Brian Kerrigan
Senior Underwriter

Brian Kerrigan

Brian started his insurance career in 1995, after graduating from university. He joined General Accident, dealing with creditor claims. In 1997, he moved into Professional Indemnity underwriting, dealing with open market and scheme SME risks across a wide range of professions. This included underwriting the Aviva UK D&O account.
In 2009 Brian was promoted to the Professional Indemnity senior team. He left Aviva, in November 2012, took some time out, did some charity work and worked outside insurance for a while. He joined Pinpoint Underwriting in January 2015. Brian joined MUM in October 2020.

Tel: 01494 770700
brian.kerrigan@manchesterunderwriting.com

Tom Evans
Underwriter

Tom Evans

Starting out in legal expenses insurance in 2005, Tom rose to the position of Senior Underwriter, before leaving to join QBE European Operations in 2011 as a Business Development Co-ordinator. After two casualty secondments, Tom joined MUM as a PI underwriter in July 2017, and has quickly established relationships within the Bristol market.
Tel: 01174 286380
DDL: 01174 286386
tom.evans@manchesterunderwriting.com
Maria Holdom
Underwriter

Maria Holdom

Maria started her insurance career as a graduate account handler in Professional Indemnity at Dickson Manchester & Company Ltd in 1996. She moved to Wren in Cheltenham (which became Brit) in an underwriting capacity in 1998 and then subsequently moved back to the City in 2001 to work at Markel International as a PI Underwriter across all professions.
Maria gained considerable experience in all classes of PI business in her 12 years at Markel, writing both within the service company and on subscription lines on London Market risks. She developed strong relationships with both high street and London Market brokers.

Maria joined the underwriting team at Manchester Underwriting Management in February 2018.

Tel: 01494 770700
DDL: 01494 781137
maria.holdom@manchesterunderwriting.com

Huw Morgan
Senior Underwriter

Huw Morgan

Huw joined Manchester Underwriting in December 2013 as a Claims Administrator in the Chesham office. He has since moved to the London office to become an Underwriting Assistant where he mainly assists the PI underwriters
Tel: +44(0)20 7256 3700

DDL: +44(0)20 7256 3707
huw.morgan@manchesterunderwriting.com

Scott Walker
Underwriter

Scott Walker

Scott’s insurance career started in New Zealand in 2005 at GAB Robins NZ Ltd, where he worked in the Wellington and Auckland offices as a claims solutions officer, handling motor vehicle, domestic and commercial property claims.

Scott then joined Lumley General Insurance NZ Ltd in 2008 to work as a General Liability claims handler before transferring into the PI underwriting team in 2010.

Scott joined Manchester Underwriting in 2012 as a claims handler and now works as an PI underwriter.

Tel: 01494 770700
DDL: 01494 781116
scott.walker@manchesterunderwriting.com

Adam Fraser
Underwriter

Adam Fraser

Adam has over 10 years insurance experience which started at Saturn Professional Risks in 1999. After obtaining his Financial Services Degree he worked for the Co-operative Insurance. In 2005 Adam took on the role as Credit Risk Account Manager for COFACE, the insurance arm of a French bank managing international credit risk.
Adam returned to Professional Indemnity in 2008, working as an underwriter for RSA Group where he gained significant and further knowledge of both financial and professional risks before joining the underwriting team at Manchester Underwriting in September 2013.

Tel: 01494 770700
DDL: 01494 770701
adam.fraser@manchesterunderwriting.com

Sam Lenart

Sam Lenart

Underwriter

Nick Allen
Underwriting Assistant

Nick Allen

Nick graduated from The University of Bedfordshire with a degree in Journalism in 2019. He joined the underwriting team at MUM in September 2019, which marks the start of his professional career.
DDL: 01494 770703
Tel: 01494 770700
Nick.allen@manchesterunderwriting.com
Adrian Tucker

Adrian Tucker

Underwriter

Scott Miller
Underwrting Assistant

Scott Miller

Scott commenced his insurance career in September 2019, joining our underwriting team. He graduated from the University of Lincoln with a degree in Business and Management in 2019.
DDL: 01494 781131
Tel: 01494 770700
Scott.miller@manchesterunderwriting.com
David Eynan
Director

David Eynon

David has over 25 years experience in the Financial and Special lines area holding senior roles in the London market, in Lloyd’s with R E Brown and Others syndicate 702 and D J Newman syndicate 1218, where he was the Deputy Underwriter; and in the company market, initially with AIG and more latterly QBE as Head of Speciality Lines (Comprising Professional Indemnity, Management Liability, Crime, Product Recall and Crisis Management, International Property and Bloodstock), and as a board director of QBE Insurance (Europe) Ltd. David joined Sagicor Syndicate 1206 in 2007 to head the Special Lines Division before joining MUM in 2012 where he heads up the London Market underwriting operation.
Tel: +44(0)20 7256 3700

DDL: +44(0)20 7256 3701
david.eynon@manchesterunderwriting.com

Rob McKay
Head of Professional Indemnity – London Market

Rob McKay

Rob spent 8 years as a Lloyd’s placing broker, firstly for Dickson Manchester placing UK wholesale business into the Lloyd’s and London market, before joining The FirstCity Partnership as an Associate Partner. At FirstCity he was responsible for placing International mid-market retail risks and managing market relationships.
After 4 years at FirstCity, Rob moved to Sagicor in 2007 as an underwriter within the Professional Liability portfolio. Having joined Manchester Underwriting Management in 2012 Rob is Head of London Market PI operations.

Tel: +44(0)20 7256 3700

DDL: +44(0)20 7256 3703
rob.mckay@manchesterunderwriting.com

Antony Broome
Joint Managing Director - Casualty Div.

Antony Broome

Antony, has over 30 years of industry experience from a range of underwriting and leadership positions, spending the majority of his career underwriting Casualty and Professional Indemnity business. Antony was part of the team who set up the Regional business for D A Constable (Syndicate 386 at Lloyd’s) in 1989, building that business along with a great team of people through to its integration into QBE European Operations business in 2007. The Syndicate specialised in Casualty and Professional Indemnity. More recently Antony was responsible for the Regional business in the North of England and then heading up Distribution for U.K. & Ireland.
A strong focus around Risk Management has also formed an integral part of Antony’s drive to work with clients and help them get the best out of their business. Antony is an Associate of the Chartered Management Institute, Chartered Member of the Institute of Occupational Safety and Health and a Member of the International Institute of Safety Management.

Antony joined MUM in February 2017 as Joint Managing Director of the Casualty Division.

Mobile: 07766 605614
Tel: 0113 512 9010
antony.broome@manchesterunderwriting.com

Pat Wood
Joint Managing Director - Casualty Div.

Pat Wood

Pat has 29 years’ experience in a variety of underwriting, strategic management and distribution roles. He spent 10 years developing casualty business in the regions for Lloyd’s Syndicate 386. In 2007, he led the integration into QBE in the Leeds and North East Region and successfully managed and grew the team.
Pat relocated to London in 2010 to manage QBE’s Midlands and South regions before moving back into a Lloyd’s Underwriting role, writing international casualty business. Pat managed and built QBEs distribution and underwriting strategy across continental Europe.

Pat is a ACII, AIIRSM (Chartered Insurer).

Pat joined MUM in May 2017 as Joint Managing Director of the Casualty Division.

Mobile: 07858 503035
DDL: 020 7933 9366
Tel: 020 7929 3413
Pat.Wood@manchesterunderwriting.com

Rob Hull
Casualty Underwriter

Rob Hull

Rob started his career in broking in 2011 at Vantage Insurance Brokers, servicing small Leisure PL risks. He then moved to MS Amlin, working in various roles across a number of locations, before moving into underwriting and working with many wholesale, retail & national brokers, underwriting a broad range of risks from large multinational to small one person companies.
Rob joined Manchester Underwriting Management in January 2019 as a Casualty Underwriter.

Mobile: 07794 841090
DDL: 020 7256 3702
Tel: 020 7929 3413
rob.hull@manchesterunderwriting.com

Ben Ward
Casualty Underwriter

Ben Ward

Ben has 20 years of industry experience from a range of broking and underwriting positions, most recently at Pen Underwriting. Ben has written a range of products including Commercial Combined, Property Owners, Casualty and Contractors All Risks.
Ben joined MUM in October 2019 as an Underwriter in the Casualty Division.

Tel: 0113 512 9010
Mob: 07961 520208
Ben.ward@manchesterunderwriting.com

Dominique Liberto
Claims Manager

Dominique Liberto

Dominique started her career in the Insurance industry after obtaining her Master’s degree in 2010. She worked for both Aon and Aon Benfield handling claims for different lines of business, primarily focusing on Financial Lines (BBB, D&O and PI) and Operational Excellence.
Dominique is highly experienced in handling large, complex International claims.

Dominique speaks fluent Italian and joined Manchester Underwriting Management in October 2016.

Tel: 01494 770700
DDL: 01494 781136
dominique.liberto@manchesterunderwriting.com

Simon Barclay
Claims Adjuster

Simon Barclay

Simon has over seven years’ insurance experience. Having graduated, Simon started work with Cunningham Lindsey International. After nearly two years he joined Clyde & Co LLP, where he worked on a number of PI arrangements with various large Insurers. In 2015, Simon joined Kennedys LLP where he handled PI, D&O, BBB and FI matters.
Simon joined Manchester Underwriting Management in April 2017.

Tel: 01494 770700
DDL: 01494 781117
Simon.Barclay@manchesterunderwriting.com

Graham Nettleton
Claims Adjuster

Graham Nettleton

Grahame joined Manchester Underwriting Management in June 2015 after many years in the Professional Indemnity market having worked previously at QBE, AXIS and the Solicitors Indemnity Fund.
Grahame has a broad range of experience in dealing with claims for professionals and is conversant with how the Professional Indemnity market works and the intricacies of dealing with Insureds, Brokers, Lawyers and Counsel.

Tel: 01494 770700
DDL: 01494 770702
grahame.nettleton@manchesterunderwriting.com

Charlotte Manchester
Claims Assistant

Charlotte Manchester

Charlotte graduated with a degree In Humanities from The Open University in 2014. After spending some years in the pharmaceutical industry, she joined the Manchester Underwriting Management Accounts team in 2017.
Tel: 01494 770700
DDL: 01494 781135
charlotte.manchester@manchesterunderwriting.com
Carole Waddling
Office Finance Manager

Carole Waddling

Carole’s insurance career started in 1985 at Sun Alliance as a Commercial Property Underwriter, also providing underwriting support for the Casualty, Packages and Multi-Risks teams. Carole then switched roles to split her time between Liability underwriting and staff training. In 2005, Carole joined Saturn Professional Risks (now absorbed into RSA) working in the policy administration team and providing underwriting support and credit control.

Carole joined Manchester Underwriting in March 2010, having responsibility for office finance and credit control.

Tel: 01494 770700
DDL: 01494 770707
carole.waddling@manchesterunderwriting.com

Michelle Byatt
Operations & HR Manager

Michelle Byatt

Michelle joined Sun Alliance in 1988, providing underwriting support for various classes, including Casualty, Packages, Property and Professional Indemnity before becoming a PI Underwriter in 1994. In 2004, Michelle joined Saturn Professional Risks (now absorbed into RSA) and was responsible for policy administration and documentation and later moved into the Operations team where she also had responsibility for credit control.
Michelle joined Manchester Underwriting in March 2010, having responsibility for bordereaux, credit control and administration.

Tel: 01494 770700
DDL: 01494 770706
michelle.byatt@manchesterunderwriting.com

Jenny Adams
Administrator

Jenny Adams

Jenny joined Saturn Professional Risks Ltd in 2006 (now absorbed into RSA) as a marketing / administration assistant, before becoming a PI underwriting assistant in 2009 and progressing to PI underwriter.
She joined Manchester Underwriting Management in November 2013, as an administration/accounts assistant.

Tel: 01494 770700
jenny.adams@manchesterunderwriting.com

Liz Tice
Technical Assistant

Liz Tice

Liz joined Lloyd’s Policy Signing Office in 1983 and trained as a premium and policy checker, specialising in Marine business. This was followed by a move to the Reinsurance team, dealing with both Facultative and Excess of Loss risks. During this time she became ACII qualified.
In 1998 she transferred to the Proportional Treaty area processing claims as well as premiums. When the running of the Bureaux was outsourced to Xchanging Liz joined the Corrections team and spent 10 years as a technical consultant dealing with All Business Lloyd’s Direct Premiums.

Liz joined MUM in April 2014 as a technical assistant.

Tel: 01494 770700

DDL: 01494 781111
liz.tice@manchesterunderwriting.com

Ahmad Zaman
Operations Analyst

Ahmad Zaman

Ahmad graduated with a law degree from Hertfordshire University in 2015. Since then has worked in the retail and motor industry before joining the Manchester Underwriting Management Accounts team in 2016.
Tel: 01494 770700
DDL: 01494 781134
ahmad.zaman@manchesterunderwriting.com
Elizabeth Marsden
Operational Assistant

Elizabeth Marsden

Libby graduated with a degree in Chemistry from Cardiff University in 2018, after which she joined the accounts department at MUM in December 2018, which signals the start of her professional career.
DDL: 01494 781114
Tel: 01494 770700
elizabeth.marsden@manchesterunderwriting.com
Marketing Executive

Ian Richardson

Chris Fletton
Peer Review Manager

Chris Fletton

Chris has over 20 years experience in the London insurance market. He started his career with Holman Insurance Brokers in 1994 where he worked as both account manager and placing broker before becoming a PI/D&O underwriter at Lloyd’s with D J Newman syndicate 1218.
He had subsequent senior underwriting roles at QBE and latterly as Director and Senior Underwriter of Professional Indemnity for DUAL Corporate Risks Ltd. He joined MUM in 2013 where he provides technical underwriting support for the London market underwriting operations.

Tel: +44(0)20 7256 3700

DDL: +44(0)20 7256 3705
chris.fletton@manchesterunderwriting.com

Marcin Zielinski
Underwriting Assistant

Marcin Zielinski

Marcin graduated from Adam Mickiewicz University in Poznan, Poland, with a master’s degree in Political Science. He then went on to work in the charity sector with animals, before relocating to the UK.
Marcin joined Manchester Underwriting Management as an Underwriting Assistant in June 2018.

Tel: 020 7929 3413
DDL: 020 7933 9369
Marcin.Zielinski@manchesterunderwriting.com

Mike Warrick
IT Ops Manager

Mike Warrick

Mike has over 25 years experience as an IT professional. He joined Manchester Underwriting in June 2013 as IT Operations Manager having previously worked for Kodak.
Tel: 01494 770700
DDL: 01494 781118

mike.warrick@manchesterunderwriting.com

Stuart Judd
IT Technician

Stuart Judd

Stuart started his working life with the Royal Navy, working in nuclear submarines. This wasn’t sufficiently exciting, so he eventually found his way to Manchester Underwriting in 2011. Here, Stuart provides IT support and is working on the development of MUM’s online capabilities.
Tel: 020 7256 3704
stuart.judd@manchesterunderwriting.com
IT Manager

Richard Millar